Returns are easy via our return portal. Check our returns page for all information.

We have updated our return policy to benefit both you and our planet. Returning in our store is free; if you choose to ship your return, you pay the carrier's shipping costs in the return portal and receive a return label. We want to encourage our customers to shop more consciously and selectively. Have questions or need product advice? Please contact our customer service.

We will send you a confirmation once we have received your return shipment. After this confirmation, you will receive your refund within 5 business days. The refund will be processed via the original payment method.

Unfortunately, your order may get damaged during shipping. As a customer, there is nothing you can do about this. In that case, we ask you to contact our customer service immediately. Please include photos of the damage so that we can find the best solution together as quickly as possible.

• Rumble Store gives you a 30-day reflection period to return unused items. Send the items back within this period if you wish to use it.
• The refund for a returned product will be processed as soon as possible, and no later than 5 business days after receipt by Rumble Store. The refund will be processed via the original payment method.
• A returned product must be in new condition, clean and undamaged, and packed in the original packaging (including tags). If the item does not meet these conditions, Rumble Store has the right to refuse the item and return it to you.
• Have you received a defective or incomplete item? Report this to our customer service within 48 hours of receipt before returning it.

Unfortunately it is not possible to exchange items for a different size or item. If you would like a different size or item, we recommend returning your purchase. When your return meets the return conditions, we will proceed with the refund. You can place a new order yourself for the item you want.

When SALE products meet our return conditions, you can return them. Once we have received and processed your return, we will proceed with the refund.

If the ordered products show the message 'Ordered on business days before 16:30, shipped same day' and you order before 16:30, your order will be shipped the same day. The order will be delivered the next day via DHL. You will receive a tracking code. If a product has a longer delivery time, it will be delivered within the stated timeframe. You will receive updates and a tracking code once the package has been dispatched.

Unfortunately, something may have gone wrong while processing your order. In that case, we ask you to contact our customer service immediately. They will process your message as quickly as possible and work with you to find a suitable solution.

Your order is delivered by DHL.

In this case, your order first needs to be re-sorted. We recommend keeping a close eye on the tracking. Once a new delivery date is known, this will be shown in the tracking. If your order has still not been delivered after 5 business days, we recommend contacting our customer service.

It is possible that you may have made a typo in your email address, or that the confirmation email ended up in your spam folder. After placing an order, you are redirected to the confirmation page. In this case, you can be sure that your order was received and we are currently packing it. If you were not redirected to the confirmation page, we recommend contacting our customer service. It helps to include a screenshot of your bank statement so our customer service can assist you better.

Have you already completed and paid for your order, but would like to add or change something? Please contact our customer service as soon as possible. Don't forget to include your order number. Unfortunately, your order may already have been packed or shipped. If this is the case, we cannot make any changes or additions.

We do our best to restock out-of-stock items as quickly as possible. You can enter your email address by clicking on the out-of-stock size. This way you will be notified as soon as the product is available again.

Products in your cart are not reserved. Additionally, it is not possible to reserve items.

When you have chosen an item, select the desired size, colour and quantity. Then click the 'Add to cart' button. You will now see an overview of your chosen products, where you can still make changes. After that, you can click checkout and pay.

You do not need an account to order. However, we recommend creating a Rumble Store account if you want to place an order. In your account you can save your details so they are automatically filled in at checkout, making ordering even easier and faster. You also have a handy overview of your order history.

Warranty is only valid within the warranty period and when there is a valid complaint.

Warranty does not apply in the following cases:

• if the wear can be considered normal;
• if changes have been made to the product, including repairs made without the permission of Rumble Store or the manufacturer;
• if no legal proof of purchase can be shown; if it has been altered or made illegible;
• if the defects are the result of use that does not correspond to the intended purpose or improper use;
• if damage resulted from intent, gross negligence or negligent maintenance.

Warranty proof
To make use of service and warranty, you must always have a legal proof of purchase showing the product was bought from us. For warranty claims, please contact our customer service at info@rumblestore.com. When making a claim, include your order number and (if relevant) photos.

In The Netherlands you can choose from the following payment methods:

• iDeal
• Klarna buy now pay later
• Credit card (Visa & Mastercard)
• PayPal
• Apple Pay
• Google Pay
  
  

In Belgium you can choose from the following payment methods:

• Bancontact
• Klarna buy now pay later
• Credit card (Visa & Mastercard)
• PayPal
• Apple Pay
• Google Pay

Billink is one of the payment methods you can use to place an order at Rumble Store. Billink offers a secure and flexible payment: you can order now and pay 14 days after receipt via the Billink App. You can select Billink during checkout.

The fastest way to view your invoice is by logging in to your personal Billink account or in the Billink App.

You can easily pause your payment via the Billink App. Open the App, go to 'payments' and click on the order you want to pause. Once the order is opened, you will have the option to 'Request payment deferral'. Once the request is completed, your invoice will be paused for 14 days.

You can enter a discount code on the payment page under 'Apply discount code'. You can use one discount code per order.

You can enter a gift card on the payment page under 'Apply gift card'.

To help you choose the right size boxing gloves, we have written a blog post with all the information you need to select the correct size.

To help you choose the right size shin guards, we have written a blog post with all the information you need to select the correct size.

To help you choose the right size head guard, we have written a blog post with all the information you need to select the correct size.

To help you choose the right hand wraps, we have written a blog post with all the information you need to make the right choice.

To help you choose the right boxing shoes, we have written a blog post with all the information you need to select the correct size.

To help you choose the right boxing gloves, we have written a blog post with all the information you need to choose the right boxing gloves.