Service, Warranty and Complaints

Warranty does not apply in the following cases:

• If the wear can be considered normal;
• If changes have been made to or in the product, including repairs carried out without the permission of Rumble Store or the manufacturer;
• If no legal proof of purchase can be shown; if it has been altered or made illegible;
• If the defects are the result of use that does not correspond to the intended purpose or improper use;
• If damage has been caused by intent, gross negligence or negligent maintenance.
  

Proof of warranty

In order to make use of the service and warranty, you must always have a legal proof of purchase showing that the product was purchased from us. For warranty claims you can contact our customer service at info@rumblestore.com. When making a complaint, please include your order number and (if relevant) photos.

Complaints

We strive to provide the best possible service to our customers. Should there be anything you are not satisfied with, we kindly request you to report this to us as soon as possible via info@rumblestore.com, stating your order number and (if applicable) photos. A well-founded complaint is valuable to us. We will handle your complaint with care.